Microsoft On-Demand: Windows 10 (MD-100) Course Outline
*** Note: This is an On-Demand (self-study) course, 180-day, 24/7 access via the internet ***
(Applicable State and Local taxes may be added for On-Demand purchases, depending on your location.)
This On-Demand (self-study) training course includes expert lectures, PowerPoint visuals, demonstrations, labs, and a printed reference guide. You will be able to follow along and successfully complete the course by completing the quizzes and exams. You may take this course at any time and from any device, provided you have internet access.
Note: Course access period begins at time of purchase.
Course Overview
This course will introduce students to Windows 10. Topics covered include installing Windows 10, configuring and personalizing Windows, updating Windows 10, networking in Windows 10, configuring storage, managing apps, configuring authorization and authentication, configuring access to files and folders, configuring security, and supporting and troubleshooting.
Prerequisites
Basic understanding of computer networks and hardware concepts.
Basic understanding of OS and Application concepts.
Experience with using the Windows OS
Do You Still Prefer a Live, Instructor-led Class?
Already know Microsoft On-Demand is not right for you? We also offer this same course content in a live, instructor-led format. For more details, click on the link below:
MD-100: Windows Client Instructor-led course
Duration
This course takes 5 days to complete and includes 11h 54m of video presentation plus practice labs.
Course Outline
Chapter 1 - Windows 10 Overview
What’s New
Small and Medium-Sized Businesses
Managing Desktops in an Enterprise Environment
Windows 10 Editions
Selecting a Windows 10 Edition
Minimum Hardware
Feature Specific Requirements
Chapter 2 - Windows 10 Installation and Deployment
Installation Methods
Activating Windows 10
Considerations for New Deployments
Upgrading to Windows 10
Upgrade Paths
Upgrade Pros and Cons
Upgrade Pros and Cons
Imaging and Autopilot
Client Virtualization
Client Virtualization
Deployment Strategies
Deployment Tools
Deployment Tools
User State Migration Tool
Chapter 3 - Windows Updates
Introducing the Windows Servicing Model
Servicing Channels
Windows Update Options
Windows Update Settings
Windows Server Update Services (WSUS)
Windows Update for Business
Chapter 4 - User Interface and Options
Customizing the User Interface
Action Center
Configure Cortana
Settings App
Control Panel
Configuring Power Plans
Configuring Display Options
Mobile Device Options
Privacy in Windows 10
Chapter 5 - Devices
Active Directory Domain Services
Group Policy
Applying Group Policy
Windows PowerShell
Using Windows PowerShell
Introduction to Device Drivers
Device Manager
Printing Terminology
Type 4 Printer Drivers
Managing Client-Side Printing
Managing Print Server Properties
Chapter 6 - Windows Apps
Application Types
Application Types
Deployment Options
Manual Installation
Automated Installations
Office 365 Applications
Microsoft Store
Controlling Access to Microsoft Store
Assigned Access
Sideloading Apps
Chapter 7 - Web Browsers and Features
Web Browsers
Microsoft Edge Features and Improvements
Managing Extensions
Productivity Features
Internet Explorer 11
Privacy Features
Security Features
IE Add-ons
Compatibility Settings
Chapter 8 - User Account Management
BYOD Challenges
Challenges to Data Access
Authentication and Authorization
User Account Types
Service Account Management
Working with Credential Manager
Windows Hello
Network Types
Authentication Process
Authentication Process
Password Policies
User Properties
User Profiles
User Account Control
How UAC Works
Tasks Requiring Elevation
Overview of Device Registration
Device Registration Process
Infrastructure Requirements
Registering Devices
Chapter 9 - Understanding Network Settings and Tools
Windows Network Configuration
IPv4 Overview
Additional Configuration
Public vs. Private Addresses
Assigning IPv4 Addresses
Configuring Network Settings
Troubleshooting Tools
IPv6 Overview
IPv6 Addressing
DNS Overview
DNS Queries
Troubleshooting Name Resolution
Chapter 10 - Remote Network Features
Wireless Network Technologies
Configuring Wireless Settings
Virtual Private Networks
Creating a VPN Connection
Remote Desktop
Remote Assistance
PowerShell Remoting
Chapter 11 - Storage Configuration and Management
Storage Options
Network Storage Options
Cloud Storage Options
Disk Types
Dynamic Disks
Disk Management Tools
Volume Types
Managing Existing Volumes
Monitoring Storage Use
Disk Fragmentation
Compression
Disk Quotas
Introducing Storage Spaces
Storage Space Features
Implementation Scenarios
Chapter 12 - Windows Tools
Windows 10 Devices
Windows Architecture
Support Environments
Troubleshooting Methodology
Tools Overview
Overview of the Registry
Editing the Registry
Additional Tools
Key Components
Performance Baselines
Performance Monitoring Tools
Configuring Indexes
Chapter 13 - File Features
File Allocation Table (FAT)
New Technology File System (NTFS)
Resilient File System (ReFS)
Tools to Manage Files and Folders
Permissions
Inheritance
Implementing Conditions to Limit File and Folder Access
Effective Permissions
Copying and Moving Files
Chapter 14 - Shared Folders and OneDrive
Shared Folders
Shared Folder Properties
Windows Libraries
Cloud Storage
OneDrive
Enabling OneDrive
Work Folders
Chapter 15 - Malware and Antivirus Protection
Types of Malware
Mitigating Threats
Phishing
Network Security Threats
Mitigating Network Security Threats
Windows Defender Antivirus
Windows Defender Firewall
Network Location Profiles
IPSec Overview
Connection Security Rules
Authentication Options
Monitoring Connections
Security Compliance
BitLocker
Trusted Platform Module (TPM)
Encrypting File System (EFS)
Using AppLocker
Securing Data in the Enterprise
Windows Defender Advanced Threat Protection (ATP)
Chapter 16 - Understanding Hardware and System Drivers
Managing Devices
Driver Rollback Feature
Driver Signing
Staging Device Drivers
Hardware Related Issues
Controlling USB Devices
Troubleshooting Wireless Devices
Obtaining Hardware Information
Best Practices
Physical Failures
Vulnerable Devices
Guidelines for Replacing Hardware
Chapter 17 - Backup and Restore
File Recovery
File History
Azure Backup
Backup and Restore
Previous Versions
File Recovery Options
Windows Installer Issues
Resolving Deployment Problems
Desktop App Problems
Resolving Desktop App Problems
Resolving UWP App Problems
Resolving O365 Issues
Troubleshooting Browser Issues
Chapter 18 - System Recovery and Troubleshooting
Startup Architecture
Understanding Device Recovery
Windows Recovery Environment (RE)
Advanced Startup Options
Using Reset this PC Option
System Restore
Additional Windows RE Recovery Tools
Working with BCD Store
Troubleshooting Windows Updates
Services
Failed Service Identification
Disabling Services
Recovering BitLocker Protected Drives
Troubleshooting Sign In Errors
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