AZ-720: Azure Support Engineer Troubleshooting Azure Connectivity Course Outline
Overview
Networking is essential, particularly when you have cloud-based assets. This course covers the different connectivity issues that a network engineer will typically encounter, and the troubleshooting steps to resolve these issues.
Audience Profile
As an Azure network support engineer, you understand that business data is valuable, and needs to be protected from internal and external risks. When you encounter problems with backing up or recovery, you need to know how to approach the problem. In this module, you will learn how to monitor the status of backups, review logs, and troubleshoot common issues that occur when backing up and recovering data.
Prerequisites
Before attending this course, students must have:
Experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits
Preparation for exam: AZ-720
Course Outline
Module 1 - Troubleshoot Business Continuity with Microsoft Azure
Troubleshoot Azure backup and recovery issues
Restart a failed backup
Module 2 - Troubleshoot Name Resolution Issues in Microsoft Azure
Troubleshoot Azure internal name resolution issues
Troubleshoot public DNS issues
Module 3 - Troubleshoot Cloud and Hybrid Connectivity in Microsoft Azure
Troubleshoot ExpressRoute connectivity
Troubleshoot site to site VPNs
Troubleshoot point to site VPNs
Troubleshoot virtual network connectivity
Troubleshoot virtual WAN issues
Module 4 - Troubleshoot Platform-as-a-Service Issues in Microsoft Azure
Troubleshoot PaaS services
Troubleshoot PaaS integration issues
Module 5 - Troubleshoot Authentication and Access Control Issues in Microsoft Azure
Troubleshoot Azure AD authentication
Troubleshoot hybrid authentication
Troubleshoot authorization issues
Module 6 - Troubleshoot Network Security Issues with Microsoft Azure
Troubleshoot network security issues
Troubleshoot NSGs
Troubleshoot Azure Firewall
Troubleshoot latency issues within a virtual network
Module 7 - Troubleshoot Routing, Traffic Control, and Load Balancing in Microsoft Azure
Troubleshoot routing and traffic control
Troubleshoot load-balancing issues
Module 8 - Troubleshoot Connectivity Issues with Virtual Machines in Microsoft Azure
Choose between Azure Bastion or just in time VM access
Troubleshoot issues with Azure Bastion
Troubleshoot just in time VM access
Module 9 - Troubleshoot VPN Gateways in Microsoft Azure
Troubleshoot site to site VPNs
Troubleshoot point to site VPNs
View outline in Word
AAZ720
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