MS-4004: Empower Your Workforce with Copilot for Microsoft 365 Use Cases Course Outline
Overvieqw
Course MS-4004 is composed of two parts: Getting started with Copilot for Microsoft 365, and Empowering your workforce with Copilot for Microsoft 365 Use Cases.
The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors.
The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.
Objectives
• Introduction to Copilot for Microsoft 365
• Explore the possibilities with Copilot for Microsoft 365
• Empower your workforce with Copilot for Microsoft 365: Executives Use Case
• Empower your workforce with Copilot for Microsoft 365: Sales use case
• Empower your workforce with Copilot for Microsoft 365: IT Use Case
• Empower your workforce with Copilot for Microsoft 365: Marketing Use Case
• Empower your workforce with Copilot for Microsoft 365: Finance Use Case
• Empower your workforce with Copilot for Microsoft 365: HR Use Case
• Empower your workforce with Copilot for Microsoft 365: Operations use case
• Empower your workforce with Copilot for Microsoft 365: Challenge Use Case
Target Audience
• Business Managers
• Microsoft 365 Administrator
COURSE OUTLINE
Introduction to Copilot for Microsoft 365
• Describe the purpose and functionalities of Copilot for Microsoft 365
• Outline the working principles behind Copilot for Microsoft 365
• Identify the core components integral to Copilot for Microsoft 365
• Articulate Microsoft's dedication to responsible AI practices
Explore the possibilities with Copilot for Microsoft 365
• Identify and apply the key features of Copilot for Microsoft 365 in each Microsoft 365 application to enhance your productivity and workflow
• Understand how Copilot for Microsoft 365 integrates with Business Chat in Teams to provide a centralized hub for all your workrelated information
• Utilize the AI capabilities of Copilot for Microsoft 365 to transform your approach to tasks in Microsoft 365 making them more intuitive and efficient
Optimize and extend Copilot for Microsoft 365
• Describe the best practices for using Copilot for Microsoft 365
• Understand how to effectively prompt Copilot for Microsoft 365
• Describe the capabilities of plugins within Copilot for Microsoft 365
• Understand Microsoft Graph connectors and how they can be used to integrate data from external sources into Copilot for Microsoft 365
Empower your workforce with Copilot for Microsoft 365 Executives Use Case
• Use Microsoft Copilot to synthesize your emails and chats from the past week involving a specific topic
• Use Copilot in Teams to generate a list of key points made by participants involved in chats and emails involving a specific topic over the past 30 days
• Use Copilot in Word to create a speech you plan to deliver to company shareholders based on your company's annual income statement
• Use Copilot in PowerPoint to create a PowerPoint presentation for your speech to company shareholders regarding your annual income statement
• Exercise Synthesize your communication insights using Microsoft Copilot
• Exercise Summarize chat and channel threads using Copilot in Teams
• Exercise Create a speech using Copilot in Word
• Exercise Create a slide presentation using Copilot in PowerPoint
Empower your workforce with Copilot for Microsoft 365 Sales use case
• Use Copilot in Loop to create and update a market research report for a potential new sales market
• Use Copilot in PowerPoint to create and customize a sales presentation based on a market trend report for a new beverage product
• Use Microsoft Copilot to summarize your emails meetings and chats for a specific project over the past 30 days and then generate a list of actions items and
action items involving a specific person or topic
• Use Copilot in Word to compare three supplier agreements identify the differences and provide recommended actions
• Exercise Create a market research report using Copilot in Loop
• Exercise Create a sales presentation using Copilot in PowerPoint
• Exercise Prepare your meeting notes from emails using Microsoft Copilot
• Exercise Compare supplier agreements using Copilot in Word
Empower your workforce with Copilot for Microsoft 365 IT Use Case
• Use Microsoft Copilot to summarize the information in a product spec document for a network security product and create a project plan to implement the
product
• Use Copilot in PowerPoint to create and customize a business presentation based on the product plan that you created for the new network security product
• Use Copilot in Word to modify a technical implementation report for a customer who is planning to install your new network security product
• Use Copilot in Outlook to draft an email that provides highlights from the technical implementation report that you created for the customer who is installing your
new network security product
• Exercise Create a project plan using Microsoft Copilot
• Exercise Create a project plan presentation using Copilot in PowerPoint
• Exercise Update a technical report using Copilot in Word
• Exercise Draft an email based on a technical report using Copilot in Outlook
Empower your workforce with Copilot for Microsoft 365 Marketing Use Case
• Use Microsoft Copilot to analyze market trends in the US toy market provide sales forecasts and identify new sales opportunities
• Use Copilot in Loop to generate marketing campaign ideas for your new product line of outdoor toys
• Use Copilot in Word to consolidate three product marketing reports into a single Market Analysis report and then make further customizations
• Use Copilot in Excel to analyze the market trends that are captured in a spreadsheet for a new beverage product
• Exercise Conduct market analysis using Microsoft Copilot
• Exercise Brainstorm marketing campaign ideas using Copilot in Loop
• Exercise Consolidate multiple marketing reports using Copilot in Word
• Exercise Analyze a market trend spreadsheet using Copilot in Excel
Empower your workforce with Copilot for Microsoft 365 Finance Use Case
• Use Copilot in Outlook to draft an email to your insurance company that requests a meeting to discuss the increases in your company's medical insurance
premiums
• Use Copilot in Excel to analyze a spreadsheet containing projected revenue and user engagements for your company's Q1 marketing campaigns then add new
calculations and charts to visualize the data
• Use Copilot in Word to create a marketing campaign report based on the financial results from your companys Q1 marketing campaigns
• Use Copilot in Word to summarize your companys financial statement results for the past five years including trends growth patterns profitability analysis and
areas of concern
• Exercise Draft an email to your insurance company using Copilot in Outlook
• Exercise Analyze a financial spreadsheet using Copilot in Excel
• Exercise Create a financial analysis report using Copilot in Word
• Exercise Summarize financial results using Copilot in Word
Empower your workforce with Copilot for Microsoft 365 HR Use Case
• Use Copilot in Word to create a job description based on an HR job responsibility document
• Use Microsoft Copilot to analyze multiple resumes for a job role create a report comparing the strengths and weaknesses of each candidate and make a final
recommendation
• Use Copilot in Loop to create a set of interview questions for a new job role
• Use Copilot in Word to compose an email offer letter to a candidate for a new job role
• Exercise Create a job description using Copilot in Word
• Exercise Analyze resumes and make a recommendation using Copilot in Word
• Exercise Create interview questions using Copilot in Loop
• Exercise Compose an email offer letter using Copilot in Outlook
Empower your workforce with Copilot for Microsoft 365 Operations use case
• Use Copilot in Whiteboard to brainstorm project plan ideas for installing a new network security product and then categorize the ideas
• Use Copilot in Outlook to locate an actual email thread summarize the thread and then generate a reply
• Use Copilot in Word to locate information on troubleshooting current production equipment and identify how to reset the processor
• Use Copilot in Loop to create a set of questions for a customer discovery session with the consulting firm who will be installing a VPN in your corporate network
• Exercise Brainstorm project plan ideas using Copilot in Whiteboard
• Exercise Draft a meeting reply using Copilot in Outlook
• Exercise Compare reporting results using Copilot in Word
• Exercise Create a presentation comparing heating systems using Copilot in PowerPoint
Empower your workforce with Copilot for Microsoft 365 Challenge Use Case
• Use Copilot in Loop Word and Bing to create HR interview questions for a new role and then compare the results generated by each Copilot
• Use Copilot in Word and Excel to enhance a company's social media marketing presence
• Use Copilot in Whiteboard and Word to create project planning documentation and visualize project timelines milestones and dependencies
• Use Copilot in Word to create a marketing report and brainstorm marketing campaign ideas and Copilot in PowerPoint to create a marketing presentation
• Exercise Create interview questions using different Copilots
• Exercise Enhance your social media marketing efforts
• Exercise Enhance your project management collaboration skills
• Exercise Enhance content creation and collaboration skills
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